Prescription Medications

We’ve partnered with Vetsource® to bring you quality pet products, including prescription medications, over the counter health care items, and nutrition products that are shipped right to your front door. Every item in Vetsource’s pharmacy is sourced directly from the manufacturer, so you never have to worry about counterfeit or expired products. Read below on how to order your pet's medications online, safely. 

What is Vetsource?

Shopping Online Is Quick and Easy! We’ve partnered with Vetsource® to bring you quality pet products, including prescription medications, over-the-counter health care items, and nutrition products — shipped right to your front door. Every item in Vetsource’s pharmacy is sourced directly from the manufacturer, so you never have to worry about counterfeit or expired products.

Follow these 3 quick steps to create your account:
  1. Click on the 'Sign Up For Vetsource Here' button below choose Sign In / Sign Up.
  2. Click the blue Sign Up button on the right, then enter the requested information and click the green Create New Account button.
  3. Start shopping!
​We recommend bookmarking the site so you can always find it when you need it. You’ll also receive an email confirming your account creation and asking you to verify your email address. 
Tips for Shopping
  • Check out the Featured Products on our homepage and the Today’s Deals tab for extra savings. Current promotions will also be listed on the product page.
  • Use the menu bar to browse products by species, product type, and more. You can also use the search bar to find products by entering a keyword such as the brand name or health condition.
  • You can schedule regular shipments for the item so you don’t have to worry about running out. Under Order Type, choose Subscribe with AutoShip, then choose the frequency of deliveries.
  • You can also get single doses of some preventative medications delivered monthly, right when your pet needs it. In the Packaging drop-down menu, simply choose 1-ct. RemindMe.
  • When you’re ready to check out, click on the shopping cart icon in the upper right corner of the page. You will be prompted to complete your order. Easy!
Please note: Some items require a prescription from your veterinarian — if so, you’ll see a note saying “Prescription Required” under the product photo. Your veterinarian will need to authorize the prescription before the order can be processed and sent to you.

Shop smarter, not harder.

Need assistance at any point during your online shopping experience? Vetsource’s Pet Owner Care team can help! Call (800) 738-4443, Monday through Friday from 5 a.m. to 5 p.m. Pacific time and Saturday 7 a.m. to 1 p.m. You can also email HomeDelivery@vetsource.com. 

Veterinarian preferred pet diets delivered straight to your home.

Purina

Order your pet's Purina prescription diets. Simply use our unique Clinic ID BWIBS to create an account or scan the QR code.

Hill's

Online ordering coming soon!
Until then- you can purchase Hill's 
​products through Vetsource.

Royal Canin

Royal Canin does not offer a direct ​shipping website, but you can purchase their products through Vetsource.

​

Get informed, before you buy

It's easy- just google 'pet prescriptions' and you'll get enough results to sift through for a dog's age. 
Which sites are safe? Which deals are too good to be true?
Medicines—your pet needs them, and they can be expensive. You’ve seen advertisements for online pharmacies and retail websites that promise lower prices than your veterinarian’s office, but are they trustworthy? Not all websites that sell pet medicines may be what they seem. Just as with any other Internet website, you should know what red flags to look for so you can protect yourself and your pet. Do your homework and be website A.W.A.R.E.
 A - Ask your Veterinarian
Before you buy online, talk with your veterinarian! Your veterinarian is a reliable resource when it comes to all aspects (including cost) of your pet’s specific medication needs. Your veterinarian:
  • physically examines your pet and knows if your pet has any health issues
  • knows which medicines your pet has taken in the past and which medicines your pet is currently on
  • knows which medicines are safe for your pet
  • educates you about potential side effects of your pet’s medicines
  • shows you how to properly use the medicines prescribed for your pet
  • knows whether your pet needs a change in the dose of a medicine
  • knows whether your pet needs blood tests or a check-up
  • obtains products from legitimate sources so you can be sure the product is authentic

W - Watch for red flags
When buying your pet’s medicines from a website, watch for red flags. Be careful if…
  • the website doesn’t require a veterinarian’s prescription for a prescription veterinary medicine. Websites that sell prescription veterinary medicines without requiring a veterinarian’s prescription are breaking the law. Under the Federal Food, Drug, and Cosmetic Act, a pharmacy or other website can’t sell you a prescription veterinary medicine without a valid prescription from a licensed veterinarian. These sites should ask you for the prescription from your veterinarian or verify it by contacting the animal hospital directly.
  • the online pharmacy has no licensed pharmacist available to answer your questions. Can someone answer your questions about your pet’s medicines? Some online pharmacies may not be prepared to answer your questions, or they may have limited knowledge about medicines for animals.
  • the pharmacy’s website does not list its physical business address, phone number, or other contact information. A legitimate online pharmacy lists its physical U.S. address, U.S. phone number, and other contact information on its website.
  • the website does not protect your personal or financial information. Make sure the website is secure before you share your credit card number and other personal or financial information. Look for and read the website’s privacy and security policies. If there are none or you don’t understand them, that’s a red flag. Keep yourself safe from identity and financial theft! 
  • the website’s prices are much lower than your veterinarian’s or other online pharmacies’ prices. If it seems too good to be true, then it probably is. Suspiciously cheap medicines may be unapproved knock-offs, from another country (sometimes with the label in a language other than English), or expired.
  • the website ships you medicines you didn’t order or medicines that look different from what your pet normally takes. Don’t give these medicines to your pet—contact your veterinarian and the website’s customer service department immediately!
  • the website does not accept credit cards, only Bitcoin or payment through money transfer websites. If you pay with Bitcoin or a money transfer and there’s a problem with your order, you will likely have difficulty getting your money back. If you pay with a credit card and there’s a problem, the credit card company may be able to help you through the charge dispute process.
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A - Always check If and Where the Pharmacy Is Licensed
Do you know if the online pharmacy you’re using is licensed in the U.S.? U.S. pharmacies must be licensed by the state board of pharmacy or similar agency in the state where they are based and where they fill prescriptions.
R - Report a Problem
If there is a problem with your pet’s medicine that you bought from either an online pharmacy or other retail website (for example, your pet has a bad side effect, the medicine isn’t working, or it looks different than usual), contact your veterinarian first. To report problems with a veterinary medicine, you can contact the company that makes the medicine. You can also report problems directly to the Food and Drug Administration (FDA). For information on how to report problems with a veterinary medicine, visit: https://www.fda.gov/animal-veterinary/ safety-health/report-problem.
E - Educate
  • The best defense you have when buying your pet’s medicines online is to do your homework and be website A.W.A.R.E. Protect yourself and your pet—an informed consumer is an empowered consumer

For more information visit: U.S. Food and Drug Administration https://www.fda.gov/animal-veterinary (240) 402-7002
​American Veterinary Medical Association https://www.avma.org/resources/ pet-owners/petcare/online-pharmacies

What does Counterfeit look like?

It might be easy to spot a fraud when it's next to the real thing, but online photos can be deceiving. 

Make sure your pet's prescription is the real thing.
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